Patricia in Scottsdale store was phenomenal! She was so affected person measuring and helping me discover my Television set console and cocktail table. Highly propose her!
We experienced an exquisite encounter where our sales Experienced assisted us in building recommendations while we are had been searching prior to purchasing and he was helpful and helpful. He gave us his card. So we referred to as again and came in on friday ahead of the mad holiday weekend customers arrived for being a handful. Not recognizing his plan we arrived just prior to he was alleged to be leaving for your working day.
Rick is wonderful!! I think he is the store manager. His customer support is phenomenal. He said “existence is just too limited being unhappy” then he issued my refund.
We purchased home furniture in September mainly because it was in stock, paid out for it in full, and at their suggestion scheduled the delivery day for the start of November.
If I could go away a zero, I'd personally. The customer care post obtain is absolutely terrible. We procured an expensive electric powered rocker recliner just over 2 many years ago. Virtually on the 2 yr mark, the twine malfunctioned and stopped Doing work. In truth it started off overheating. We contacted the store and it's got Just about been per month and it's even now not been resolved.
four. 7 days later on never ever acquired a delivery update so named back again for status. Consumer rep recognized problem by the situation selection and checked with sections Section on position.
Vartan on the Scottsdale store was very practical and client with us as we tried to make a call on the cupboard buy. We will certainly be back for long run purchases.
Catherine was amazing in supporting me find what I favored, what would healthy, and made me truly feel snug with my decisions. She was so nice to work with and was so pleasant to talk with throughout my transaction! Thank you Catherine!!
Brendan Ellerholz was so awesome. His customer service was so previously mentioned & further than! Thank you for generating the working experience feel effortless!
I will never buy from Ashley once more and hope this aids other customers to steer obvious! (way too undesirable google will not let zero stars!)
Absolutely awful. I purchased a sofa and rug in store from them and never ever received the rug. It’s been over five months and went to the store twice and known as them mattresses close by lots of situations where they claimed they’d investigate it and nevertheless nothing at all.
I was very happy to get prompt, educated company with Brendan. I wanted new lounge home furnishings and I found a established I cherished As well as in stock! Pretty content, certainly endorse.
Worst customer care EVER!! We ordered a sectional couch and dining established. Needed to change the delivery handle and The client care staff about the cellphone flat out lied after hardly ever updating the deal with. They confirmed the delivery day/time. Soon after driving 2.five hours being on the home for your delivery we were being named from the treatment team to inform us the delivery day could be improved (Right after the motive force known as us to confirm our tackle, telling my partner he will be there in one hour).
Horrible horrible customer service, they tell you a delivery date to sell the furniture and after you purchase it they get in touch with you modifying programs , this was their second likelihood, in no way once more